Refund Policy
Effective October 13, 2026
This page explains refunds for purchases on blackbeltsafety.com. Black Belt Safety is operated by Tekkerwave Technology. It matches section 2 of our Terms of Service; if the two ever differ, the Terms of Service control.
Memberships (Vault and other plans)
- Memberships are billed in advance, monthly or yearly, and renew automatically until you cancel.
- Cancel any time in My Account → Membership & Billing. Cancelling stops future charges, and you keep access until the end of the period you already paid for.
- We do not refund partially used periods.
- Charged by mistake or forgot to cancel a renewal? Email support@blackbeltsafety.com within 14 days of the charge and we will review it.
Live classes
- Full refund if the trainer cancels, or reschedules to a time you cannot attend.
- Cancel at least 48 hours before the class starts for a full refund.
- Inside 48 hours, a seat is not refundable but can be transferred to a coworker.
Job posts and other one-time purchases
- Job posts are non-refundable once published.
- Digital products (downloads, reports, templates) are non-refundable once delivered, unless the file is broken or not what was described. Tell us within 14 days and we will fix it or refund it.
How to ask for a refund
Email support@blackbeltsafety.com with your name, the email on your account and your order number. Approved refunds go back to the original payment method through Stripe and usually appear in 5–10 business days.